FREQUENTLY ASKED QUESTIONS
Currently a Guest at the Crystal Coast Charmer? Alexa is programmed to help answer your questions in real time!
For example, you can ask Alexa where to find the firewood logs for the outdoor fire-pit by asking “Alexa, where is the firewood?”
What is the check-in/check-out process?
- Check-in time is at 3PM, and check-out time is at 11AM. Upon booking your stay, you will be sent the check-in code for self check-in with the smart lock. You will also be provided a brief list of check-out requirements.
How far is the property from the beach?
- The Crystal Coast Charmer is conveniently located less than 100 meters from the water access point to the Bogue Inlet located on Water Oak Drive. You can reach the beautiful Crystal Coast beaches within a short 10 minute drive.
Is there parking available?
- Yes, we offer ample parking space for guests. You can comfortably park your vehicle directly on the driveway or on Holly Lane.
What amenities are included in the rental?
- Crystal Coast Charmer is fully equipped with modern amenities, including a fully stocked kitchen, Wi-Fi, wide array of smart amenities, air conditioning, heating, and more. We also provide fresh bed linens, towels, and toiletries including shampoo, conditioner, shower gel, body soap, lotion, shaving kits, and makeup remover wipes for your convenience.
- You will also be treated to a complimentary North Carolina wine bottle and chocolates, as well as coffee, tea, and popcorn.
- Complimentary firewood for the outdoor fire pit is located in the garage for your convenience.
Can I bring my pet with me?
Pets are not allowed at the Crystal Coast Charmer.
Is the property child-friendly?
- Absolutely! The Crystal Coast Charmer is family-friendly and suitable for children with plenty of board games and backyard activities. Just let us know any specific needs in advance.
Are there any local attractions or activities nearby?
- Yes, there are plenty of activities to enjoy on the Crystal Coast, including fishing, boating, hiking, and exploring historic sites. Click on the Local Activities page for a full list of fun activities to do in the area!
How do I contact the host if I have questions or issues during my stay?
- You can easily reach out to us through the booking app you used, by phone, or via email. We’re here to assist you with any questions or concerns 24/7.
Is smoking allowed in the property?
- Smoking is strictly prohibited inside the property. Smoking is only allowed in outdoor areas. Please respect our no-smoking policy.
What is the cancellation policy?
- Our cancellation policy can be found on the booking app listing page. It may vary depending on the time of booking, so please review it carefully before confirming your reservation.
Do you offer discounts for longer stays?
- Yes, we offer discounts for extended stays. The longer you stay, the more you save. Check our listing for details on extended stay discounts!
Have questions or concerns?
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